Only the cost of the item will be refunded. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You can expect a refund within 3 weeks of handing your package to the return shipper on condition it meets our requirements for a refund. If we find the order was in fact defective or the wrong item was shipped to you, we will issue a refund. Once we receive the returned item we will then inspect the item thoroughly. We will ship you a printing label in the event the return is due to our error.
*Minor imperfections in shrink wrap and product packaging may occur and does not qualify for a replacement.* This is to protect the quality of our inventory. We currently do not accept returns for trading cards and trading card games. Please and we will help you proceed.Ĭertain types of items cannot be returned, like perishable goods (Candy) and custom products (such as special orders or personalized items). Most board games, card games & miniatures with missing/damaged components must have their parts replaced via the manufacturer. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return questions at call us at: 33 Item costs, minus the shipping cost, will be refunded. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you instructions on how and where to send your package. If the return was due to an error on our part we will send a prepaid shipping label for you to use. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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